Member Guide

Manage My Account

Welcome to the YMCA of Greater Richmond.  You are now part of a community of individuals joined together by a shared commitment to nurture the potential of youth, promote healthy living and foster a sense of social responsibility.

This Member Guide is a great tool to help you get acquainted with our facilities and understand our policies and guidelines.  Amenities will vary depending on which facility you are visiting.  We encourage you to take some time on your first visit to speak with any one of our helpful staff members to better understand your branch’s amenities and any other policies outside of this Guide.

Free Mobile App

With our FREE mobile app, you can see schedules, track your workouts, see branch hours, and get important updates for weather closings or other events.


Login to My Account

Login to your YMCA account by using the "Login" at the top of every page on our site to update billing information, pay for programs and more.


Member Code of conduct 

Review this document to know all that is expected of members

Refund Policies 

Please click below to find information on our Membership, Childcare, and programs refund policies 


Use the form below to: 

  • Add/Remove individuals to and from your account
  • Questions about YMCA Child Care or Camp programs
  • Questions about Youth Sports
  • Questions about any YMCA program
  • Need help accessing your YMCA online account
  • Place or Remove a membership "Hold"
  • Refunds/Cancellations
  • Cancel Membership

FREE Sessions

As a YMCA member, you can take advantage of free Y Fit sessions to help you on your fitness journey.


FREE Fitness Classes

Whether in the pools or studios, we have hundreds or free exercise classes each week, included with your membership.

See the Schedule

Refer a Friend

When you refer a friend that joins the YMCA, you get a free month of membership!  And there's no limit on the number of free months you can receive.  So share the YMCA love!

Member only Classes 

Another benefit to membership are member only classes and programs. Please contact your membership desk for more information.


Child Watch

YMCA Membership includes free Child Watch for our members ages 6 weeks to 10 years old!  We'll watch your little one while you workout, swim, play basketball or more, as long as you stay in the building.

Learn More